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911 tragedy in Calgary reveals perils of VoIP

An ambulance was dispatched in response to a 911 call about a toddler in distress, but the Internet phone service said paramedics went to the address it had on file - a home in Mississauga - not the new home in Calgary where the distraught family waited in vain for help. The child died before an ambulance sent to the right place could get him to hospital Tuesday night.

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